Saturday, September 24, 2011

Mac Attack

“My Mac doesn’t get viruses”



I never get tired of people telling me that they have a Mac system and they are so confident of never getting any viruses that they don’t even trouble themselves to put any kind of protection on their Mac systems.



Not a victim but a carrier



It is true that Macs are not “as susceptible” as a Windows operating system (O/S); however, a Mac O/S could in fact have a file that carries a virus and yet won’t affect the Mac but it will eventually infect a Windows system once they are either on the same network (at work or at home) or via a “transmitted” action such as an e-mail.



So “Can a Mac get a virus?”



Making a long story short, Yes. 



With that in mind, there are several things working with a Mac O/S that help it’s virtual protection.




Mac O/S’, such as the new OS X, are built on a Unix Kernel which is based on the oldest and most secure O/S in use.



Because of the popularity of the IBM/PC (and compatibles) using the Microsoft O/S over the last several decades, there are just more systems running Windows O/S out in the market.  This is where bigger isn’t necessarily better because they provide a much bigger target for an attack.



There are more experienced users creating viruses in the Windows O/S vs. the Mac O/S.




Should I get my Mac some protection?



By the mere mention that you have a Mac, that alone is a higher protection than that of a Windows system.  However, I would not necessarily not get any protection at all. 



Just because my house has never been broken into does not mean that I refuse to check the windows and lock the doors when I leave to go shopping for new "geeky” toys.



So my Mac is safe?



For the most part, but I do recall reading an article recently that spoke of a new Mac Trojan that is posing as a PDF (Portable Document Format) which apparently installs a “backdoor” onto a user’s Mac.  It doesn’t seem to do anything at the moment; however, leaving a backdoor open for anyone to enter in the future doesn’t sit well with me.



I hope this helps or answer any questions.



Carlos Soto

Geeks On Call


1 800 905 GEEK


Thursday, June 9, 2011

BNI Network Education Moment

 

I came across a posting by Jeff Wilson that talks about the 5 Conversation Mistakes When Networking at Business and Social Events .  I found this most interesting and decided to re-post it here so more people may be able to benefit from this information.

Most business people agree that networking is a great way to make professional contacts—but only if you do it the right way. However, make one of the following conversation faux pas and your career and professional image could be headed for trouble. Here are five career-crunching networking mistakes people make when attending social or business events.

1.     Chatting for too long with your officemates

Shooting the breeze for a few minutes at networking events with your colleagues is all part of the fun, but if you stay in your closed circle of friends for too long, new coworkers, prospects or others will quickly cast you and your colleagues as cliquish, disinterested and not open to outsiders.  Also, staying in one place too long, whether you are talking to someone or nibbling on the appetizers will make you appear shy, self-conscious and lacking confidence. It’s better to briefly chat with your buddies and then move to different areas of the room to introduce yourself to others you want to get to know better.

2.     Asking more than three closed-ended questions in a row

Lots of networking takes place during informal get-togethers after work or at work-related social events. Avoid peppering people with one question after the other. “Do you work on our office?” “How long have you worked here?” “Who is your supervisor?” Yikes! You’re networking—not conducting a job interview or interrogation! Asking three or more closed ended questions in a row will certainly stifle any conversation, make others feel uncomfortable and definitely not win you any communication awards. Instead, show interest and a desire to find common interests by asking open-ended questions that encourage others to elaborate and reveal free information. Then based on what you hear that interests you, respond with follow-up questions and information of your own.

3.     Talking too much or too little about yourself

“So enough about my job! Let me show you pictures of my kids (cats, car, etc.)!” Sure people love to talk about themselves, their pets, kids and grandchildren, but if you are the one doing all the talking at a social or business function, you’re probably boring the other person to tears! On the other hand, if you are too tight-lipped, then people may see you as secretive, defensive or lacking interest and enthusiasm. The remedy here is to exchange information about various light subjects at about the same rate so that you both know what each other enjoys and likes to talk about.

4.     Complaining or gossiping about colleagues or clients

You might be tempted and it may even be well-deserved, but never get involved in a gripe session about a colleague or client while attending a networking event or social/business get-together. As obvious as this blunder is, people seem to do it all the time, especially after a few drinks. Even if you’re not the one making the crass remarks, if word gets back to the “offending person” you will still pay the price long after the party is over. If possible, politely excuse yourself from the conversation as quickly as possible. However, if you find yourself stuck with this group, then take the initiative and bring up something that moves the discussion to a more positive topic.

5.     Talking about politics, controversial subjects or sporting events (that’s right!)

It never fails—there always seems to be at least one person at the social or business affair who likes to snag others into political “discussions,” offer longwinded lectures about his or her pet social issues, or wants to debate the outcome of a soccer match. (Sports fans, watch out for this one!) The trap often begins with the seemingly innocent words, “Don’t you think that …?” or “In my humble opinion ….” or “You people always …!”  However, if you rebut with even a few words you’ll be in for an earful—and not the kind of conversation that most people at networking events enjoy or benefit from. Furthermore, discussing controversial topics in this situation often polarizes people who otherwise get along.  The best thing to say when someone brings up a controversial subject or challenges your views at a business or social event is to say, “I think I’ll just keep my opinions to myself about that.” Then it’s up to you to change the discussion to a less volatile topic.

Social and Business Get-togethers Offer Golden Opportunities to Hone Your Communication Skills

Social and business get-togethers are great place to network, make small talk, establish rapport and build better relationships with your colleagues, acquaintances and clients. When you talk about light, upbeat subjects that lead to sharing common professional and personal interests, goals and experiences you’ll have plenty to talk about while boosting your career and honing your communication skills!

I would add that when you are networking you are not only trying to see who can help you but who you can help.  BNI’s central, guiding philosophy is the concept that giving benefits others and in turn,  “Givers Gain.”

Geeks On Call has always strived to help others with their IT and all-around computer needs.  From helping a client decide on a new computer, purchase a computer, install a new system and of course providing maintenance to keep the systems running efficiently.

I hope passing these tips along from Jeff benefit you in your endeavor of helping others.

Carlos Soto – 1800 905 GEEK
Geeks On Call franchise owner
Serving Northwestern Maryland, West Virginia and Pennsylvania

Appointments available seven days a week; same day service and emergency services provided

Friday, April 2, 2010

Dust Bunnies - Not so hidden treasures

Bunnies are usually small little furry animals that have a certain "cuteness" factor to them. No matter what they do or how fast or slow they hop around the room, they don't affect the functionality of your computer system.


When speaking in regards to your computer, dust bunnies are not welcome creatures. Dust bunnies lurk inside of your PC, normally go undetected for months. Just like real bunnies, these dust bunnies also multiply over time if not checked and kept under control.

These computer dwelling dust bunnies actually can cause an effect on your system, and usually not a welcome one. It can cause overheating of your internal environment. It can clog up vent holes and slow the air flow necessary to keep your system cool.

Dust bunnies may also end up on the CPU (Central Processing Unit) Heat Sink. The Heat Sink's only job is to pull heat away from the CPU chip, which gets really hot, REALLY fast. The Heat Sink works just like to teaspoon in your morning coffee; it draws heat away from the coffee which allows you to drink it without scolding yourself. Keeping the CPU cool is great; however, keeping the Heat Sink cool is job for the CPU Heat Sink FAN (i.e. CPU FAN).

The problem lies in the fact that air is forced through the Heat Sink fins by the CPU Fan. When Dust Bunnies manage to clog the fins of the Heat Sink, then keeping the Heat Sink cool is not as efficient. PC's normally shut down when the CPU reaches a certain temperature. It works as a safety measure so as not to burn out the CPU.

Having the computer system shutdown as a safety measure is fine, but normally is very inconvenient because it shuts down without warning. You can't save your work, send that last e-mail, post your latest blog or even update your FaceBook entry. It literally just shuts down, you won't have a choice.

A clean Heat Sink should allow clear view of the CPU and motherboard through the Heat Sink fins.


Keeping your system clean is something that should be performed at least once every six months. If every six months you clean your system and it is highly populated by Dust Bunnies, then clean it every four months. However, if your system is clean at the six month interval, then clean your system every nine months. Your working environment will dictate how often to clean your system.

Even if you perform this routine preventive maintenance to rid yourself of Dust Bunnies or have a professional clean your system for you, this should be a normal and routine operations such as changing your oil every 3,000 miles.

Remember, not all bunnies are "cute and cuddly".

Carlos Soto
Geeks On Call
1-800-905-GEEK begin_of_the_skype_highlighting              1-800-905-GEEK      end_of_the_skype_highlighting